Geoffrey Di Bella, MD    Psychiatrist 

Please read the following carefully for your video appointment

Using the on-line video method, everyone wants the appointment to go reliably and smoothly.

We have found that the following procedures and incentives to be needed for such.

*** Please be advised that we are not having patients into the office. Your appointment will be done via video chat on your internet connected smartphone or (if you wish) email. 

At the time of your appointment,you will receive a text message with a link that will take you automatically to our secure video chat room via Updox, our HIPAA-compliant online video platform. All you need to do is tap on the link in the text message and you will be directed to the video chat-room automatically. This is done best over Google Chrome or Safari web browsers. It is recommended to have headphones/earbucs with microphone for optimal volume and clarity. If you prefer to use your computer, you can type the link on your web browser. The link is only live for 10 minutes, so please keep an eye out. We would also like to remind you that the text will come from a number not in your contact list. SOME SESSIONS GO LONGER THAN EXPECTED. PLEASE BE PATIENT.

To see if you have if you have a compatible device, you can go to

https://help.myupdox.com/help/videochat-devicetestfor testing.

Please count all of your remaining medications and make the doctor aware.We are currently mailing out patient’s prescriptions so you need to be sure you have enough medication left for a week.

*** Please keep your contact info (mailing address, email address, phone number and pharmacy information current. Please inform us of any changes. If any information is outdated, your prescriptions will be delayed.   Please put a reminder on your cell phone/calendar of the scheduled date and time to meet with Dr. Di Bella. If you miss your appointment, you will be assessed a $50 no-show fee.

Thank you for your attention to these important matters, and we look forward to our work together.

Please complete and return the FOLLOW-UP FORM. Click on the brown above link for information about ways to do so.The doctor will not proceed with your appointment without the completed forms. If your forms are not submitted by 2 pm, the day before your appointment, YOUR NAME WILL BE REMOVED FROM THE APPOINTMENT LIST, SO THAT ANOTHER PATIENT MIGHT POSSIBLY USE IT. You can reschedule by calling us or by booking your appointment on-line at drdibella.com. 

*** Please schedule your follow-up appointment so that you allow at least one week before you run out of medications.

Please take into account the number of medications that you have, and that we may take longer than expected to get back to you with a response.

It is advisable to make your follow-up appointment right after you’re done meeting with Dr. Di Bella.!