Please read the following carefully for your video appointment
Using the on-line video method, everyone wants the appointment to go reliably and smoothly.
We have found that the following procedures and incentives to be needed for such.
*** Please be advised that we are not having patients into the office. Your appointment will be done via video chat on your internet connected smartphone or computer.
At the time of your appointment,you will receive a text message (if you let us know beforehand, we can send this by email)with a link that will take you automatically to our secure video chat room via Updox, our HIPAA-compliant online video platform. Simply: tap on the link and you will be directed to the video chat-room automatically. This is done best over Google Chrome or Safari web browsers. It is recommended to have headphones/earbuds with microphone for optimal volume and clarity. If you prefer to use your computer, you can type the link on your web browser. The link is only live for 10 minutes, so please keep an eye out. We would also like to remind you that the text will come from a number not in your contact list. Sometimes previous SESSIONS GO LONGER THAN EXPECTED. Feel free to call if the call to you is more than 6 minutes late.
To see if you have if you have a compatible device, you can go to
https://help.myupdox.com/help/videochat-devicetestfor testing.
We are currently electronically sending out patient’s prescriptions
*** Please keep your contact info (mailing address, email address, phone number and pharmacy information current. Please inform us of any changes. If any information is outdated, your prescriptions will be delayed. Please put a reminder on your cell phone/calendar of the scheduled date and time to get in your forms 1 day before you meet with Dr. Di Bella. If you miss your appointment, you will be assessed a $50 no-show fee.
Thank you for your attention to these important matters, and we look forward to our work together.
Geoffrey Di Bella, MD Psychiatrist 